Bambook Refill Station

Normally you will receive your order within 2-3 business days. Are you already waiting for a longer time? Please give us a call or shoot us an email.

This depends on how intensively you use it. The lifespan of the Bambook marker is similar to the lifespan of a regular marker.

Has the ink (almost) run out? It can be refilled using our refill station.

Normally you will receive your order within 2-3 business days. Are you already waiting for a longer time? Please give us a call or shoot us an email.

Where possible, your package will be delivered to your doorstep by bike. We work together with Fietskoeriers. We can deliver by bike in all major cities in the Netherlands. If this is not possible in your region (or not as efficient and sustainable as 'regular' shipping), we work together with DPD to deliver your package. For business orders we work together with DHL.

Bambook ships to almost every country in Europe. The shipping costs and the minimum amount for free shipping differ per country.

You can return your order within 30 days of shipping. Check our return policy here.

Bambook does everything it can to make your online purchase as smooth as possible. That is why we are continuously developing in terms of payment methods that we offer. Bambook takes care of transaction costs, so you as a customer pay nothing for this.

Currently you can pay in our webshop with the following payment methods:

• iDEAL (The Netherlands)
• Klarna Pay Later
• PayPal
• Credit card
• Apple Pay
• SOFORT Banking (Germany, Belgium and Austria)
• Giropay (Germany)
• Bancontact - formerly Mister Cash (Belgium)
• KBC (Belgium)
• EPS (Austria)
• PostePay (Italy)
• Przelewy24 (Poland)

We work together with payment provider Mollie. If you are missing a payment method that you would like to see in the future, please let us know. We will definitely look into the possibilities!

You will receive a shipping confirmation by email after the order is transferred from our warehouse. In addition, you will receive an email with the Track & Trace code to track your order. You can also find the time frame in which your order will be delivered using the same code.

Normally you will receive your order within 2-3 business days. Are you already waiting for a longer time? Please give us a call or shoot us an email.

You can also buy Bambook products at a number of stores in the Netherlands and Belgium!

Look here to find a store near you!

Yes, it is possible to deliver your order at a different address than your billing address. During the process of ordering your products, there is an option to add a shipping address that differs from the billing address.

All our prices are including VAT.

The areas where Bambook is planting its trees are in Madagascar. These are areas where mangrove and regular forests have been cut down and destroyed. This results in infertile farmland and entirely wiped out flowering ecosystems.

Would you like to know more? Read more about Eden Projects here.

The Bambook App can be downloaded for free from the App Store or Google Play Store.

That depends on the order quantity. We plant one tree on Madagascar for every Bambook sold.